As soon as we ship your package, you will receive an email with a tracking number. You can easily track your order on our website by clicking the Track Your Order

Contact us at support@isterilize.store If your return is accepted, we’ll send you a return shipping address, along with instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted. All returns are paid for by the customer.

Your refunds will be released as soon as we have processed your return. The amount will be refunded to the account or card that was used for the purchase. Please note that credit card refunds may take longer to process. We try to process everything as quickly as possible, but individual banks may take longer to process refunds.

We offer free worldwide shipping for all orders!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Once your order is shipped, you will receive a confirmation email with a tracking number.If you haven’t received tracking details within the estimated processing time, please contact us at support@isterilize.store If your package is delayed beyond the estimated delivery time, please contact us, and we will assist you in resolving the issue.For lost or stolen packages, please reach out to us as soon as possible.For any shipping-related inquiries, feel free to contact us at support@isterilize.store